Last Updated: January 2026
Welcome to Impero IT Services Pvt. Ltd. (Impero, we, our, or us). These Terms and Conditions (Terms) govern your access to and use of our website at www.imperoit.com, our mobile and web applications, software products, and all related professional services (collectively, the Services).
By engaging our Services, placing a project request, signing a statement of work, or accessing our platforms, you (Client, you, or us) confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please discontinue use of our Services immediately.
These Terms apply to all clients, visitors, and users of Impero IT Services, whether they are individuals, startups, SMEs, or enterprise organisations.
Impero IT Services provides a range of technology and digital transformation solutions, including but not limited to:
The specific scope, deliverables, timelines, and pricing for each engagement are defined in a separate Statement of Work (SOW) or Service Agreement entered into between Impero and the Client.
Each project commences upon execution of a signed Statement of Work (SOW) or Project Agreement. The SOW will detail the project scope, milestones, deliverables, timelines, and payment schedule. Work will not begin until the agreement is signed and any applicable deposit is received.
You agree to provide Impero with accurate, timely, and complete information, feedback, and approvals necessary for project delivery. Delays in client-side approvals, content submission, or feedback may impact project timelines, and Impero shall not be held responsible for such delays.
Any changes to the agreed project scope must be submitted in writing. Impero will evaluate the impact on cost and timeline and provide a Change Order for approval. No out-of-scope work will be commenced without a signed Change Order.
Impero follows Agile and Scrum methodologies. Projects are delivered in iterative sprints, and Clients are encouraged to participate in sprint reviews, provide feedback, and maintain open communication throughout the development lifecycle.
Upon receipt of full and final payment, Impero assigns to the Client all intellectual property rights in the custom deliverables specifically created for the Client under the applicable SOW, including source code, designs, and documentation.
Impero retains all rights to pre-existing tools, frameworks, libraries, methodologies, know-how, and proprietary components (`Background IP`) used in the development of deliverables. To the extent Background IP is incorporated, Impero grants the Client a non-exclusive, royalty-free, perpetual licence to use such Background IP solely within the delivered solution.
Unless the Client requests otherwise in writing, Impero reserves the right to reference the project in its portfolio, case studies, and marketing materials. No confidential business information will be disclosed.
Both parties agree to maintain strict confidentiality of any proprietary, technical, or business information exchanged during the engagement. Neither party shall disclose the other's Confidential Information to any third party without prior written consent, except as required by law. This obligation shall survive the termination of the engagement for a period of three (3) years.
Impero warrants that:
You warrant that:
To the maximum extent permitted by applicable law, Impero's total cumulative liability to you for any claims arising out of or relating to these Terms or the Services shall not exceed the total fees paid by you to Impero in the three (3) months preceding the event giving rise to the claim.
In no event shall Impero be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business opportunity, or reputational harm, even if advised of the possibility of such damages.
Either party may terminate a project engagement by providing thirty (30) days' written notice. In the event of termination:
Impero may terminate immediately if the Client breaches any material term of these Terms and fails to remedy the breach within 14 days of written notice.
These Terms shall be governed by and construed in accordance with the laws of India. The parties agree that the courts of Ahmedabad, Gujarat, India shall have exclusive jurisdiction to resolve any disputes arising from or relating to these Terms or the Services.
Before initiating formal proceedings, both parties agree to attempt resolution through good-faith negotiation. In the event of unresolved disputes, the parties may consider mediation as an alternative to litigation.
For any questions regarding these Terms and Conditions, please contact us at:
Impero IT Services Pvt. Ltd.
Solitaire Connect, 1301-1315, Sarkhej-Gandhinagar Hwy, near Gallops Motors, Makarba, Ahmedabad, Gujarat – 380051, India
Email: info@imperoit.com
USA Office: 660 Citadel Dr, Westmont, IL 60559 | +1 (913) 909-9642
